Connect With Your Round-the-clock Monitoring Specialists
Whenever your home alarm system in Boston goes off, your round-the-clock monitoring professionals will instantly act. Their first step is to verify your alarm, and that includes getting in contact with you. The procedure they follow is based on the type of emergency. For instance, if a medical emergency occurs, one effort will be made to get in touch with you before first responders are deployed. In the event of a break-in - the most common sort of alarm - a monitoring specialist will follow these procedures to contact you:
- An attempt will be made to reach you via the touchscreen interface. You will usually be required to supply a passcode.
- If that is not successful, a call is made to your principal contact number.
- A second number or first emergency contact is called next.
- If there is still no answer, local law enforcement officers are dispatched.
- Your monitoring specialists will attempt to reach you again after emergency personnel are notified.
If you're not in a situation where you can communicate with monitoring agents, don’t fret. Help will still be sent even if you're not able to confirm the emergency.
Be prepared for any crisis with a Vivint home alarm system in Boston
Stay ready for any situation with a state-of-the-art home alarm system in Boston from Vivint. Call (617) 826-8647 to begin designing your property’s protection today.